Other Services

In addition to those services that are included in your tax rate, the following services are available for a fee and upon application.

Commercial Collection:

Roanoke County provides free, weekly, curbside collection of garbage to licensed commercial establishments (including churches and church-run daycares), generating not more than three County provided automated containers per week. The County will not provide collection to any apartment, office, or retail complexes of more than five commercial establishments or to mobile home parks of any size. Commercial establishments generating over 300 gallons of refuse per week are required to secure private collection.

In order for Roanoke County to collect commercial waste, the following conditions must be met:

Completion of Commercial Application.
Upon receipt of the completed application, the Solid Waste Supevisor will verify that collection is feasible.
The County will provide licensed commercial establishments one container at no cost; the commercial establishment may purchase two additional containers.
Commercial customers are subject to the rules pertaining to standard automated collection and all County solid waste rules.
Containers must be at the curb on the scheduled collection day by 7:00 a.m. and removed by 7:00 a.m. the day after collection.
Bulk/brush or bagged leaf collection is not available to commercial customers.

Physically-Challenged Collection:

Backyard household waste collection will be provided to residential customers when everyone living in the structure is disabled or handicapped and unable to transport the refuse to the curb. A physician's certification of handicaps or disabilities is required for all individuals residing in the household. Physically-challenged residents are required to renew this certification on an annual basis. The following conditions apply for this service:

Customers receiving this service are limited to one container.
Only bagged refuse will be collected.
Customers will be subject to all automated guidelines except placing container at the curb.
Container weight is limited to 30 lbs.
This service is not available for bulk and brush collection.

For more information about Physically-Challenged Collection call (540) 387-6225.

Premium Garbage Collection:

Optional backyard service may be available to residential customers for household waste only by application. The charge for premium backyard collection will be a minimum of $15 per month and will include service up to 100 feet from the curbside pickup location. For each additional 100 feet or fraction thereof, an additional $10 charge will be assessed. The premium garbage collection charges are paid monthly. The following conditions apply for this service:

Completion of Premium Refuse Contract.
Customers receiving this service are limited to one container.
All materials placed in containers for collection must be bagged.
Customers will be subject to all automated guidelines except placing container at the curb.
Container weight is limited to 30 lbs.
This service is not available for bulk and brush collection.

Non-Resident Collection:

Roanoke County may, at its option, provide weekly garbage collection to nearby, non-County residents upon application and approval. A monthly fee of $20 will be required in addition to a $1 a month fee for container rental. The following conditions apply for this service:

Completion of Non-Roanoke County Garbage Collection Application.
Upon approval, customers will be billed $21 each month for service.
Customers are limited to one container.
Customers are not eligible for bulk and brush collection.