Roanoke Country, Virginia
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General Services > Trash Collection > Policy and Procedures
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Policy and Procedures for Automated Garbage Collection

To ensure pickup, all refuse must be at the curb no later than 7:00 a.m. on the scheduled collection day. There are eleven scheduled holidays every year. Be sure to watch your newspaper, Channel 3 on Cox Cable and Comcast or you may call 387-6225 for information.

  • The preferred location for your container is at the end of your driveway on the side that is free of mailboxes, power poles, trees, and parked cars. There should be at least five feet of clearance on both sides, back and top of the container. Handles must be closest to the house, away from the street.
  • We ask that you refrain from parking along the streets on collection day where access to a container may be blocked. Generally, 15 feet of clearance from isolated vehicles is adequate. Keep the refuse containers away from cars, boats, and trailers to avoid risk of damage. Remember, however, do not block access to your mailbox.
  • Containers must be removed from the curb by 7:00 a.m. the day after collection.
  • All household trash and limited amount of yard waste may be placed in the container. The lid may be open on the container but bag what is exposed to prevent spillage. Do not place boxes in the container as they may block the access for the garbage to come out. Use plastic bags for loose, wet garbage and occasionally hose out your container. Remember to crush materials to save space.
  • National surveys indicate that the 96-gallon container you receive is adequate for the average home. Each container will hold the equivalent of three normal trash cans. However, if you find the need for an additional container, one can be purchased from the County, which will be your property. When you move, you can take the second trash can with you.

Bulk Item Pickup

The County will provide bulk item pickup of furniture and appliances, brush, small tree limbs, bags of grass or other yard rakings, etc. Bulk and brush collection takes place every other week (A Week or B Week). If you are not sure which week your bulk and brush collection day is scheduled for, please see “Find Your Collection Day” or call (540) 387-6225.


 


Examples of uncollectible containers:

Below: Containers that have unbroken boxes or boxes that block the container's opening may not be collectible.

    

Below: Containers that are blocked by parked vehicles, or containers that contain boxes and refuse that extends much higher than the top of the container may not be collectible.

     

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