An observer in the Roanoke County ECC will gain a realistic view of our
daily operations. An experienced Communications Officer will provide the
observer with an overview of our telephone, radio, and other computer
equipment. The observer will have an opportunity to listen to incoming
911 and administrative calls, as the Communications Officer obtains, processes, and
provides information. The observer may listen to radio traffic among various public safety agencies served by the Roanoke County ECC.
The Roanoke County ECC prides itself on a commitment to first responder
safety. There may be times when high-risk incidents or increased call
volume prevents the Communications Officer from interacting with an
observer. There also may be events which necessitate early termination
of an observation period by the Roanoke County ECC supervisor. However,
these events are extremely rare and observers will normally experience a
high level of interaction with our Communications Officers.
While emergency services workloads are largely unpredictable, observers
generally will experience more activity during warmer weather. We encourage you to schedule your visit soon.