Click to Home
Go To Search
Convenience Fees
Citizen Self Service Fees
All payments for real estate and personal property taxes made online through Citizen Self Service will include a convenience fee of 2.5% of your payment amount when made with a credit card or MasterCard debit card.  Payments made with a VISA debit card will have fixed convenience fee of $3.95 regardless of your payment amount.

Example - Credit Card or MasterCard Debit Card 
   Tax Bill     Convenience Fee Rate        Convenience Fee     Total Payment
   $150.00                   2.50%                  $3.75          $153.75

Example - VISA Debit Card
   Tax Bill     Convenience Fee     Total Payment
   $150.00               $3.95           $153.95
   $300.00                $3.95           $303.95

Please note, this fee is assessed and collected by Velocity Payment System and is not remitted to Roanoke County.


Official Payments Corporation Fees
All payments for real estate and personal property taxes made via the phone will include a convenience fee of 2.75% of your payment amount with a $1 minimum when made with a credit card or MasterCard debit card.  Payments made with a VISA debit card will have fixed convenience fee of $3.95 regardless of your payment amount.


Example
Tax Bill Convenience Fee Rate Convenience Fee Total Payment
$150.00 2.75% $4.13 $154.13

Example - VISA Debit Card
Tax Bill Convenience Fee Total Payment
$150.00 $3.95 $153.95
$300.00 $3.95 $303.95

Please note, this fee is assessed and collected by Official Payments Corporation and is not remitted to Roanoke County.

For More Information
If you need any assistance, please contact the Treasurer's Office at (540) 772-2056.