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Public Information Office
The Public Information Office serves as a liaison between our citizens, the media, and the county's many departments. The Public Information Office also hosts specific web pages dedicated to larger issues affecting Roanoke County residents.
News Room
Watch the latest installment of Roanoke County Today, find links to county news, publications, and more! Visit the News Room.
Freedom of Information Requests
Learn more about how to request information from Roanoke County's Public Information Office. Learn more about FOIA Requests.
County Voices Speaker's Bureau
Would you like to schedule a county staff member to speak at your next group meeting? Find sample topics and more information about scheduling a speaker. Schedule a Roanoke County Speaker.
Latest Roanoke County Videos
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Public Information Office
Physical Address
5204 Bernard Drive
Fourth Floor
Roanoke, VA 24018
Phone: 540-772-2010Fax: 540-561-2854
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Amy Whittaker
Public Information OfficerPhone: 540-772-2010
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Gray Craig
Public Information ManagerPhone: 540-777-8579
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Kaelyn Spickler
Public Information SpecialistPhone: (540) 772-2179
- How can I receive information about Roanoke County news and events?
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For the latest news, please visit our Media Room section for helpful links to news releases, online newsletters, Board of Supervisors meeting summaries, and our Notify Me service.
- Where can I find information about the Virginia Freedom of Information Act?
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For information about Virginia Freedom of Information rights, requirements, and exemptions, visit their website.
- What is RoCo Alert?
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RoCo Alert is a system used by Roanoke County public safety officials to deliver emergency notifications to residents and businesses impacted by, or in danger of being impacted by, an emergency or disaster. Officials within the Roanoke County Emergency Communications Center can activate RoCo Alert when needed for wide area disasters such as wildfires or storm damage and also for very local alerts for flooding or neighborhood emergencies.
- How does RoCo Alert work?
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RoCo Alert uses the 9-1-1 Verizon telephone database to call and deliver a recorded message to all landline phone numbers in a specific geographic area within Roanoke County that may be affected by an emergency or disaster. In addition, residents can register VoIP telephones, cell phones, and an email address with an address location. Authorized public safety officials create an emergency area based on the location of an event and record a voice, email and/or text message notification. RoCo Alert sends the notification to phone numbers and email addresses assigned to locations within the emergency area.
- How do I get help setting up my account?
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For assistance setting up your RoCo Alert account contact the Emergency Communications Center at (540) 562-3265 or email RoCo Alert Support.
- How do I add my cell phone, VoIP phone, and email address to RoCo Alert?
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You may register your cellular number, VoIP telephone and email address online. Your data will not be shared or used for any purpose other than to receive public safety notifications from Roanoke County public safety officials. It is important to note that your email address will serve as a unique record “ID”, and can only be associated with one physical address in the system.
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Annual Christmas Tree Lighting on December 4
The 20th Annual Roanoke County Christmas Tree Lighting will take place at South County Library on Monday, December 4th Read on... -
McAfee Knob Trailhead Parking Lot Closed During Pedestrian Bridge Construction
Parking at the McAfee Knob trailhead will close on November 30, 2023, during the construction of the pedestrian bridge over Route 311. Read on... -
Holiday Happenings in RoCo
Across Roanoke County you will find many holiday events that are fun for the whole family. Visit our Holiday Happenings in RoCo page to learn about the Tree Lighting, Illuminights, Santa visits at the library, and more! Read on...