Calls to Roanoke County's 9-1-1 center should be reserved for emergency situations only. Please contact the agencies below to report non-emergency utility outages and road/street issues.
Snow Plowing / Street Maintenance
VODT maintains Roanoke County's streets. For Roanoke County snow plowing updates, call VDOT at 1 (800) 367-7623, or submit an online VDOT work order at https://my.vdot.virginia.gov.
>>TRACK SNOW PLOW PROGRESS at https://www.vdotplows.org/.
Road Conditions for Travel
For the latest travel conditions before going out, call 5-1-1 or see https://www.511virginia.org.
Report power outages to AEP at 1 (800) 956-4237 or visit https://www.appalachianpower.com.
Water Outages / Water Main Breaks
To report problems with water mains or water outages, contact the Western Virginia Water Authority, 24 hours a day at (540) 853-5700 or submit your issue to https://www.westernvawater.org/about-us/contact-us/online-contact-form.