Show All Answers

1. How do I check out an eBook?

Links to Libby, cloudLibrary and other downloadable eBooks are available in our eCollection.

eBooks

2. How do I request a book from a library outside of Roanoke Valley?

Interlibrary loans, a service of the Roanoke County Public Library, allow you to borrow books, magazine articles, books on tape, and other materials from libraries outside the valley. You must fill out an Interlibrary Loan Request form to borrow materials. Complete details can be found at Interlibrary Loans

3. What other services are available at the library?

For a list of other services offered by Roanoke County Library, see How Do I on our homepage.

Services & Policies

4. What are automatic hold email notices?

When you have requested material ready to pick up, you’ll receive an email from our system (emails will come from sirsi@rvl.sirsi.net) letting you know it’s ready for you. It’s all automatic, so you won’t have to wait for a staff member to email or call you anymore!  

5. What will you use my email address for?

Only for notifying you about library materials and your account. We will never sell or share your personal information with anyone, ever.

 

6. How can I get a library card?

It’s easy to get a library card. If you’re a resident of Virginia, you can receive your free library card from any Roanoke Valley public library or bookmobile. 

Visit our webpage here for more information.

7. Why has my library card expired?

Cards expire every two years to ensure our records are up to date. If your card has expired, give us a call or stop by any Roanoke Valley Library for assistance.

8. Does the library have a notary?

The Glenvar Library has a notary. Please call 540-387-6163 before visiting the library to make sure they are available.

Glenvar Library Notary Services

9. How do I get a Passport at the Library?

Roanoke County Public Library is a designated Passport Acceptance Facility. We process passport applications by appointment only.

Call 540-777-8790 to schedule an appointment.

Find out more information on our webpage. 

Passport Information

10. How do I request an item for the library to purchase?

Fill out a Materials Suggestion Form.

Materials Suggestion Form

11. What does it mean to be “fine-free”?

As of July 1, 2022 all Roanoke Valley Libraries no longer charge overdue fines for materials turned in late (after the due date).