Hotspots may be borrowed by RCPL patrons 18 and older who live within Roanoke County. Patrons must have and use a library card to check out hotspots.
The loan period for hotspots is 28 days, at which time the Library may deactivate the device and the device must be returned to the service desk of the library branch from which it was checked out during open hours. There are no holds for hotspots. The Library reserves the right to refuse service to patrons who abuse equipment, or who are repeatedly late in returning electronic devices, or cause the Library to disconnect service to the device. If a patron is late in returning a device three times resulting in the Library having to deactivate the device in order to have it returned, and/or the patron fails to return the device within a month of the due date resulting in a service disconnect, they will lose hotspot borrowing privileges.
One hotspot may be checked out per library card at a time with a limit of two per household.