When should I not call 911?

When not to call 911:

  • To request weather reports or road conditions
  • To report power outages and/or phone repairs
  • To ask for directions and/or road names
  • To request general information regarding a report you filed
  • To report keys locked in vehicles (unless someone is trapped inside)
  • To request an ambulance for the purpose of a non-emergency routine transport
  • To request general information, including business closing times, Halloween trick or treat times, parade times, etc.

Remember: 911 is to be used for emergencies only. For non-emergency police, fire, or medical requests, dial 540-562-3265. For other non-emergencies, consult your telephone directory for the appropriate number for the agency you wish to contact. If you do not have a telephone directory, dial 4-1-1 for directory assistance.

Show All Answers

1. When should I call 9-1-1?
2. When should I not call 911?
3. ¿Qué ocurre cuando se llama al 911?
4. What happens when I call 9-1-1?
5. Will you be able to find my house in an emergency?