Frequently Asked Questions

Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.

Social Services General Information

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  • We are located at 220 East Main Street in Salem, Virginia.
    Social Services General Information
  • We are open Monday through Friday, from 8:00 a.m. to 5:00 p.m. unless closed in observance of a County Holiday.
    Social Services General Information
  • We administer several different Benefits and Social Work Service programs. Learn more about Available Programs.

    Social Services General Information
  • No, in Virginia, child support issues are handled through the Division of Child Support Enforcement.

    Social Services General Information
  • You should apply for social services programs in the locality in which you live and pay personal property taxes.
    Social Services General Information
  • Call our main number, (540) 387-6087, and ask to speak with your case worker or push # to reach our phone directory message to find your worker’s direct extension.

    Social Services General Information
  • Yes. Please contact your current locality and ask that your case be transferred to Roanoke County.
    Social Services General Information
  • Contact the Roanoke County Department of Social Services by calling (540) 387-6087 or (540) 387-6040. If the office is closed, please contact the state hotline at 1-800-552-7096.

    Social Services General Information
  • Contact the Roanoke County Department of Social Services by calling (540) 387-6087 or (540) 387-6040. If the office is closed, please contact the state Hotline at 1-888-832-3858.

    Social Services General Information
  • Contact the Roanoke County Department of Social Services by calling (540) 387-6087 or (540) 283-8923 and ask for information regarding our Foster Parenting Program.

    Social Services General Information