Please fill out and submit this form to help us to know where we can improve our services to our vendors.
This survey is anonymous unless staff assistance is needed and you submit your contact information in #12 below.

Date: (##/##/####)

1) Does the Purchasing website contain all of the information you need related to doing business with Roanoke County?

Yes

No

Please provide suggestions for improving.

2) Is the Purchasing website user friendly?

Yes

No

Comments or Suggestions:

3) Have you registered with the new Notify Me automatic electronic notification system to receive notification for bids and proposals for the goods and/or services you provide?

Yes

No

4) Are you aware that the completion of the on-line Vendor Payment Registration is only necessary to be set up as a payment vendor and will no longer be used for notification of bids and/or proposals?

Yes

No

Comments:

5) Currently, formal bids and proposals must be physically delivered to Roanoke County's Purchasing Office by the date and time it is due. Should having the ability to submit such bids and proposals electronically through an on-line system become available, would you be interested in utilizing?

Yes

No

Comments or Suggestions:

6) Are the formal solicitations (Request for Proposals (RFPs) and Bids) clearly written?

Yes

No

Suggestions for improving.

7) Do you accept Visa Credit Cards (Purchasing Cards) as a payment method for the goods/services you provide?

Yes

No

If you answered yes, please describe if you charge an additional fee to customers for acceptance of payment by credit card?

8) Do you feel that you have an understanding of goods and services purchased by the County that are applicable to those you provide?

Yes

No

Comments:

9) Were you aware that the County's Purchasing Office also manages the procurement of non-capital related goods/services for the Roanoke County Public Schools?

Yes

No

Comments:

10) Would you be interested in attending a Vendor Open House on "How to do Business with Roanoke County" held by the Purchasing staff?

Yes

No

If so, please provide any presentation topic(s) you feel would be beneficial and complete #12 below.

11) Please provide any additional Purchasing feedback you would like to provide.

12) Do you need any individualized guidance from Purchasing staff in understanding the procurement process for the goods/services you provide?

Yes

No

If you would like to be contacted, please briefly describe what specifically you need below:

The following information is only required if you need someone to contact you:

Company Name:

Your Name:

Phone Number (###/###-####):

Email Address:

Effective July 1, 2002, HB731 of the 2002 Virginia General Assembly updated the Virginia Freedom of Information Act. Email subscribers receiving information from a public body may, at their request, be exempt from having their email address given out should the email list be requested under the Freedom of Information Act (FOIA). If you would like to be exempted, please call (540) 772-2061 ext 311.